Customer Service

Thursday – 5:30pm: I’m going the “extra mile” and getting an online application for a college done “as soon as possible” without charging any thing extra for the rush.

Thursday – 10:16pm: A prospective student completes the online admissions application.

Friday – Sometime before noon: The client will take notice of these efforts and recognize them by “going the extra mile” and cutting him a check that day.

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3 Responses to Customer Service

  1. Paul James says:

    I wasn’t too far off — check in hand by 12:30 :-)

  2. JB says:

    Good work, going the extra mile. That’s what brings the return customer my friend.

  3. Caitlin says:

    Hey!

    It’s been waaaay too long since I’ve come over here! You always have such interesting and encouraging posts. I was reading back a little bit and thought it was great to see you found a job and are moving forward so quickly.

    Love the running analogy, too. I hope your holidays are peaceful and good luck with the coming year! :)

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